سمير كامل الخطيب; سارة موسى فياض. The application of some axes model performance evaluation and institutional (EFQM) to improve the quality of functionality : case study in the Ministry of higher education. Iraqi Journal for Administrative Sciences, كربلاء، جمهورية العراق, v. 15, n. 61, p. 25–45, 2024. Disponível em: https://journals.uokerbala.edu.iq/index.php/ijas/article/view/2248. Acesso em: 3 apr. 2025.