أميرة شكر ولي البياتي. The impact of health service quality on patient satisfaction - an exploratory study at the Digestive and Liver Teaching Hospital in Baghdad. Iraqi Journal for Administrative Sciences, كربلاء، جمهورية العراق, v. 9, n. 37, p. 390–408, 2025. Disponível em: https://journals.uokerbala.edu.iq/index.php/ijas/article/view/3039. Acesso em: 22 jan. 2025.