Green human resource management practices and their impact on educational service quality-

An analytical exploratory study in private universities and colleges for the Holy Karbala Governorate

Authors

  • Hussein Abdul Hafedh Hussein Economics and Administration College - Karbala University
  • Adel Abbas Abed Hussain AL -janabey Economics and Administration College - Karbala University

Keywords:

green human resource management practices, educational service quality, private universities and colleges

Abstract

       The current research aims to demonstrate the impact of green human resources management practices in achieving the quality of educational service within the research community represented by private universities and colleges in the Holy Karbala Governorate. The research sample was represented members and councils of universities and colleges researched. Their number is (120) members. In order achieve this, the independent variable was measured, green human resource management practices, as the dependent the main research problem, in order to reach the results of using the descriptive analytical approach and data collection through the questionnaire. The research relied on a set statistical methods based on programs ready-made (SPSSV.23AMOSV.23 Excel10). resource management and, and this indicates that the educational organizations examined are of great interest because of green human resource management that raises the best qualifications and capabilities.

Author Biographies

Hussein Abdul Hafedh Hussein, Economics and Administration College - Karbala University

باحث

Adel Abbas Abed Hussain AL -janabey, Economics and Administration College - Karbala University

استاذ مساعد دكتور في إدارة الاعمال

References

احمد , دنيا طارق .(2017 ) الابداع المنظمي وتأثيره في جودة الخدمة الفندقية دراسة استطلاعية في فندق بابل في مدينة بغداد , كلية العلوم السياحية , الجامعة المستنصرية .

.2حمد , سارا خالد خال , جيمن بابكر محمد . (2019 ) العلاقة بين رأس المال الاجتماعي وتقاسم المعرفة وتأثيرها على تحسين جودة الخدمة التعليمية مجلة العلوم الاقتصادية والادارية (111 ) 25 .

.3محيبس , عباس عويد عبد الحسين (2020) دور إدارة المواهب في جودة الخدمة التعليمية دراسة استطلاعية في جامعة سومر , مجلة المثنى للعلوم الادارية والاقتصادية , المجلد (15 ) العدد 14 .

Ahmad, S. (2015). Green human resource management: Policies and practices. Cogent business & management, 2(1), 1030817.

Anwar, N., Mahmood, N. H. N., Yusliza, M. Y., Ramayah, T., Faezah, J. N., & Khalid, W. (2020). Green Human Resource Management for organisational citizenship behaviour towards the environment and environmental performance on a university campus. Journal of Cleaner Production, 256, 120401

Al-Azzam, A. F. M. (2015). The impact of service quality dimensions on customer satisfaction: A field study of Arab bank in Irbid city, Jordan. European Journal of Business and Management, 7(15), 45-53.

Bangwal, D., & Tiwari, P. (2015). Green HRM–A way to greening the environment. IOSR Journal of Business and Management, 17(12), 45-53.‏

Cheema, S., & Javed, F. (2017). The effects of corporate social responsibility toward green human resource management: The mediating role of sustainable environment. Cogent Business & Management, 4(1), 1310012 .

DIRI, T. V., & ELISHA, O. D. (2021). GREEN HUMAN RESOURCE MANAGEMENT: A CATALYST FOR ENVIRONMENTAL SUSTAINABILITY IN NIGERIA. Journal of Global Ecology and Environment, 11(3), 9-27

Das, S. C., & Singh, R. K. (2016). Green HRM and organizational sustainability: An empirical reviews. Kegees Journal of Social Science, 8(1).

Fida, B. A., Ahmed, U., Al-Balushi, Y., & Singh, D. (2020). Impact of service quality on customer loyalty and customer satisfaction in islamic banks in the Sultanate of Oman. Sage Open, 10(2), 2158244020919517.‏

Mashala, Y. L. (2018). Green Human Resource Management and Environmental Sustainability in Tanzania: A Review and Research Agenda. International Journal of Academic Multidisciplinary Research (IJAMR), 2(12).

Obaid, T. F., & Alias, R. B. (2015). The impact of green recruitment, green training and green learning on the firm performance: conceptual paper. International Journal of Applied Research, 1(12), 951-953.‏

Ramasamy, A. (2017). A study on implications of implementing green HRM in the corporate bodies with special reference to developing nations

Saeed, B. B., Afsar, B., Hafeez, S., Khan, I., Tahir, M., & Afridi, M. A. (2019). Promoting employee's proenvironmental behavior through green human resource management practices. Corporate Social Responsibility and Environmental Management,

Shah, M. (2019). Green human resource management: Development of a valid measurement scale. Business Strategy and the Environment, 28(5).

Ullah, M. M. (2017). Integrating environmental sustainability into human resources management: a comprehensive review on green human resources management (green hrm) practices. Economics and Management.

Zoogah, D. B. (2011). The dynamics of Green HRM behaviors: A cognitive social information processing approach. German Journal of Human Resource Management.

Susanto, E., Rofaida, R., & Senen, S. H. (2022). GREEN HUMAN RESOURCES MANAGEMENT IN HOSPITALITY INDUSTRIES: A SYSTEMATIC LITERATURE REVIEW. European Journal of Human Resource Management Studies, 5(4)

Lawal, I. O., & Olawoyin, F. S. (2021). Green Human Resources and Sustainable Business Solutions. In Human Resource Management Practices for Promoting Sustainability (pp. 264-277). IGI Global

Kashif, M., & Ting, H. (2014). Service-orientation and teaching quality: business degree students’ expectations of effective teaching. Asian Education and Development Studies

Mishra, R. K., Sarkar, S., & Kiranmai, J. (2014). Green HRM: innovative approach in Indian public enterprises. World Review of Science, Technology and Sustainable Development, 11(1), 26-42

Peerzadah, S. A., Mufti, S., & Nazir, N. A. (2018). Green human resource management: A review. International Journal of Enhanced Research in Management & Computer Applications, 7(3), 790-795.

Hutomo, A., Marditama, T., Limakrisna, N., Sentosa, I., & Yew, J. L. K. (2020). Green Human Resource Management, Customer Environmental Collaboration and the Enablers of Green Employee Empowerment: Enhanching an Environmental Performance. Dinasti International Journal of Economics, Finance & Accounting, 1(2), 358-372.

Ingaldi, M. (2018). Overview of the main methods of service quality analysis. Production Engineering Archives, 18.

Polyakova, O., & Mirza, M. (2015). Perceived service quality models: are they still relevant?. The Marketing Review, 15(1), 59-82

Alayoubi, M. M., Al Shobaki, M. J., & Abu-Naser, S. S. (2020). Strategic leadership practices and their relationship to improving the quality of educational service in Palestinian Universities. International Journal of Business Marketing and Management

Al-Azzam, A. F. M. (2015). The impact of service quality dimensions on customer satisfaction: A field study of Arab bank in Irbid city, Jordan. European Journal of Business and Management, 7(15), 45-53.

Joudeh, J. M., & Dandis, A. (2018). Service quality, customer satisfaction and loyalty in an internet service providers. International Journal of Business and Management, 13(8),

Ivanaj, S., Nganmini, G. B., & Antoine, A. (2019). Measuring E-learners' perceptions of service quality. Journal of Organizational and End User Computing (JOEUC), 31(2), 83

المخطط الفرضي

Published

2024-06-09

How to Cite

حسين عبد الحافظ حسين, & عادل عباس عبد حسين الجنابي. (2024). Green human resource management practices and their impact on educational service quality- : An analytical exploratory study in private universities and colleges for the Holy Karbala Governorate. Iraqi Journal for Administrative Sciences, 19(76), 192–213. Retrieved from https://journals.uokerbala.edu.iq/index.php/ijas/article/view/1800