The role of impression management in enhancing organizational citizenship behavior - an analytical study of the opinions of a sample of teachers in government colleges

Authors

  • Meethaq Hatif Al-Fatlawii
  • Karar Nizar Nouri football

Keywords:

Impression management, organizational citizenship behavior

Abstract

The objective of this research is to identify the role of impression Management in enhancing organizational citizenship behavior of a sample of the teaching staff in the four state colleges amounted to (121) of teaching and to achieve the goal of research and through access to research and foreign studies researcher adopted global standards for measuring research variables, as it has been relying on model (Bolino & Turnley:1999) to represent the dimensions of impression management(Self-promotion, ingratiation, exemplification, intimidation supplication,) was relying on the model (Dickinson: 2009) to represent the dimensions of organizational citizenship behavior (altruism, consciousness, courteous , civic virtue, sportsmanship) questionnaire has been used as a key tool for data collection. In order to reach the objectives of the research were formulated A set of assumptions that include test correlation between impression and dimensions of organizational citizenship behavior management dimensions and by using a number of appropriate statistical tools such as the mean and standard deviation and coefficient of simple correlation (Pearson) was test these hypotheses. In light of this it has been reached results that impression management had a significant role in organizational citizenship behavior among a sample search at colleges surveyed (at the macro level) and recommends to work to find some kind of convictions between the dimensions of impression management and organizational citizenship behavior for the purpose of finding a distinctive ethical culture as This conviction can achieve the best image when it is based on a true convictions from the presence of Top Management.

References

المصادر العربية

أولا: الكتب

الكردي، احمد السيد.(2011). ادارة السلوك التنظيمي. الدار الجامعية للطباعة والنشر، الإسكندرية، مصر.

ثانيا: الرسائل و الاطاريح الجامعية

حواس، أمیرة محمد.) ٢٠٠٣). اثر الالتزام التنظیمي والثقة في الإدارة العليا العلاقة بین العدالة التنظیمیة وسلوك المواطنة التنظیمیة بالتطبیق على البنوك التجاریة. رسالة ماجستیر غیر منشورة ، كلية التجارة، جامعة القاهرة، مصر.

الزهراني ، محمد بن عبد الله بن سعيد. (2007 ). سلوك المواطنة التنظيمية لدى معلمي مدارس التعليم العام الحكومية للبنين بمدينة جدة من وجهة نظر مديري ومعلمي تلك المدارس. رسالة ماجستير، جامعة الملك سعود، السعودية.

الزوبعي، مجيد حميد عبد الله. (2010). اثر أبعاد سلوكيات المواطنة التنظيمية في استراتيجيات تمكين فرق العمل- دراسة استطلاعية تحليلية في عينة من مدينة الطب. رسالة ماجستير غير منشورة، كلية الإدارة والاقتصاد، جامعة بغداد.

ســـليمان، محمد جـــلال.(2001). تحليـــل مســـار لأثـــر المواطنـــة التنظيميـــة علـــى صـــنع القـــرارات الأخلاقية. المجلة العلمية للتجارة والتمويل، العدد الثاني،ص195- 255.

محمد، بشرى هاشم؛ عثمان ،ايسل حمدي.(2012). أثر سلوك المواطنة المنظمية في تحجيم الإتكالية الاجتماعية دراسة استطلاعية تحليلية مقارنة لآراء عينة من العاملين في وزارتي التعليم العالي والبحث العلمي والأعمار والإسكان. مجلة كلية بغداد للعلوم الاقتصادية الجامعة العدد32، ص90- 133.

هواري، معراج ؛شــرع ،مريم.(2009). العلاقة بين سلوكيات المواطنة التنظيمية وجودة الخدمة البنكية المؤثرة في رضا العملاء البنك التجاري الجزائري كأساس لبناء الاستراتيجيات التنافسية. مجلة الواحات للبحوث والدراسات ،العدد(7)،ص124-157.

المصادر الأجنبية

أولا: الكتب Books

- Organ, D.(1988).Organizational Citizenship Behavior: The Good Soldier Syndrome. Lexington, MA: Lexington Books.

- Rosenfeld, P.R.; Giacalone, R.A., &Riordan, C.A.(1995).Impression management in organizations: Theory, measurement, and practice. New York: Routledge.

- Schlenker, B.R.(1980). Impression management: The self-concept, social

identity, and interpersonal relations. Monterey, CA: Brooks/Cole.

- Tedeschi, J.T., &Riess, M. (1981). Identities, the Phenomenal self, and laboratory research. In Tedeschi J.T.(Ed.), Impression management Theory and Social Psychological Research. New York: Academic Press, Inc.

ثانيا: المجلات والدوريات Journals& Periodicals

- Adnan, Ahmad; Latif, Khawaja Imran. (2013). Impression Management and its Impact on Employee Promotion, Abasyn Journal of Social Sciences Vol. 6 No.1, pp.1-13.

- Aggarwal, J; Krishnan V.(2012). Impact of Transformational Leadership on Follower’ s Self-Efficacy: Moderating Role of Follower’s Impression Management. Journal of Applied Psychology,pp.1-17.

- Allameh, S.M; Shad, F.S. &Kardan, G.(2013). Studying the Effect of Servant Leadership on Organizational Citizenship Behavior. World of Sciences Journal,Volume:1 Issue:15, pp. 128-143.

- Ambady, N.; Rosenthal, R.(1992). Thin slices of expressive behavior as predictors of interpersonal consequences: A meta-analysis. Psychological Bulletin, 111, pp.165–181.

- Anderson, Norman H.(2013). Unified Psychology Based on Three Laws of Information Integration. Review of General Psychology ,Vol. 17, No. 2, 125–132.

- Arif, Ahmad; Syed Hasan Mohammad Rizvi, Quaiser Abbas, Shoaib Akhtar, Mohammad Imra (2011), Impact of Impression Management on Performance Rating, Interdisciplinary Journal of Contemporary Research in Business, Vol 3, No.2 ,pp.711-729 .

- Begum , Noorjahan .(2005). The Relationships between Social Power and Organizational Citizenship Behavior : The Meditational role of procedural Justice , Organizational Commitment and job satisfaction in context of private commercial bank in Bangladesh . http: //sb.Jub.edu.bd/senior /web-sp.pdf.

- Bolino, M. C. ;Turnley, W. H.(1999). Measuring impression management in organizations: A scale development based on the Jones and Pittman Taxonomy. Organizational Research Methods, 2 (2),PP. 187 – 206.

- Bolino, M. C. ;Turnley, W. H. (2003). Counter normative Impression management, likeability, and performance ratings: The use of intimidation in an organizational setting. Journal of Organizational Behavior, 24,PP. 237 – 250

- Bolino, MC; Turnley, WH & Gilstrap, JB. (2008). A multi-level review of impression-management motives and behaviors . Journal of Management, vol. 34, no. 6, PP. 1080-1109.

- Brennan, N.M; Merkl-Davies, D.M& Beelitz, A. (2013). Dialogism in corporate social responsibility communications: conceptualising verbal interactions between organizations and their audiences’. Working paper, Centre for Impression Management in Accounting Communication, Bangor Business School, UK.

- Chattopadohyay, Prithviraj. (1999). The Influence of Demographic Dissimilarity on Organizational Citizenship Behavior. Academy of Management Journal, (Vol. 42, No. 3, PP. 273-287.

- Chen, C.C.; Chiu, S.F. (2008). An Integrative Model Linking Supervisor Support and Organizational Citizenship Behavior. Journal of Business psychology, Vol. (23), PP.1-10.

- Drory, A ;Zaidman, N.( 2007). Impression management behavior: effects of the organizational system. Journal of Managerial Psychology, vol. 22, No. 3:PP. 290-308..

- Hooghiemstra, R. (2000). Corporate Communication and Impression Management: New perspectives why companies engage in corporate social reporting. Journal of Business Ethics, 27:PP. 55-68.

- Jain, Ajay K. (2012). Moderating Effect of Impression Management On the Relationship of Emotional Intelligence and Organizational Citizenship Behavior. Institute of Behavioral and Applied Management, PP.86-107.

- Jones, E.E. ; Pittman, T.S.(1982).Toward a General Theory of Strategic Self–Presentation. Psychological Perspectives On The Self :PP. 231-262.

- Kristof-Brown, A.; Barrick, M. R. &Franke, M.(2002).Applicant impression management: Dispositional influences and consequences for recruiter perceptions of fit and similarity. Journal of Management, 28,PP. 27–46.

- Leary, M.R. ;Kowalski, R. M.(1990). Impression management: A literature review and two-component model. Psychological Bulletin 107,PP. 34–47.

- Markoczy, Livia.(2004).The Virtue of Omission in Organizational Citizenship Behavior. pp.2-29.

- McFarland, L. A.; Ryan, A. M. & Kriska, S. D. (2003).Impression management use and effectiveness across assessment methods. Journal of Management, 29, PP. 641–661.

- Mohamed, A.A.; Gardner, W.L.(2004).An exploratory study of inter organizational defamation: An organizational impression management perspective. Organizational Analysis, 12, PP.129 – 145.

- Piwinger, Manfred; Ebert, Helmut.(2001).Impression Management: Wieaus Niem and Jemandwird. in Bentele, Guenther et al. (Ed.), Kommunikations management: Strategien, Wissen, Losungen. Luchterhand, Neuwied.

- Podsakoff, P.M.; MacKenzie, S.B.; Paine, J.B. &Bachrach, D.G.(2000). Organizational citizenship behaviour: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, 26:PP. 513-563.

- Posthuma, R.A.; Morgeson, F.P. &Campion, M.A.(2002).Beyond Employment Interview Validity: A Comprehensive Narrative Review of Recent Research and Trends over time. Personnel Psychology, 55,PP. 1-81.

- Purnama, Chamdan.(2013).Influence Analysis of Organizational Culture Organizational Commitment Job and Satisfaction Organizational Citizenship Behavior (OCB) Toward Improved Organizational Performance. International Journal of Business, Humanities and Technology Vol. 3 No. 5;PP. 86-100.

- Schlenker, B.R. &Pontari, B.A.(2000).The strategic control of information:

Impression management and self-presentation in daily life. In A., Perspectives on self and identity Washington, DC: American Psychological Association, PP. 199–232.

- Schnake, M. ;Dumler, M.(2003).Levels of Measurement and Analysis Issues in Organizational Citizenship Behavior Research. Journal of Occupational and Organizational Psychology. 76.PP. 283-301.

- Swann, W.B., Jr., Stein-Seroussi, A., &Giesler, R.B.(1992). Why people self-verify. Journal of Personality and Social Psychology, pp. 392-401.

- Vijayabanu, C.; Govindarajan, K. &Renganathan, R. (2014), Organizational Citizenship Behavior and Job Involvement of Indian Private Sector Employees Using Visual PLS–SEM Model Organizational Citizenship Behavior and Job Management. Vol. 19, pp.185-196.

- Wayne, S.J. &Ferris, G.R.(1990). Influence Tactics, Affect, and Exchange Quality in Supervisor-Subordinate Interactions: A laboratory experiment and field study. Journal of Applied Psychology, 75,pp. 487-499.

- Yung Chou, Shih ;Pearson, John.(2011).A Demographic Study of Information Technology Professionals’ Organizational Citizenship Behavior. Journal of Management Research, Vol. 3, No. 2:pp. 1-15 .

Published

2024-11-28

How to Cite

ميثاق هاتف الفتلاوي, & كرار نزار نوري الكروي. (2024). The role of impression management in enhancing organizational citizenship behavior - an analytical study of the opinions of a sample of teachers in government colleges. Iraqi Journal for Administrative Sciences, 12(47), 141–107. Retrieved from https://journals.uokerbala.edu.iq/index.php/ijas/article/view/2695